Normally, your ECKOLD machines will be serviced once a year by qualified ECKOLD service technicians. The quoted charges for maintenance work include all auxiliary costs, such as travel and accommodation expenses, etc. In order to keep maintenance costs to a minimum, we normally include your visit in the existing route schedule of our technicians. After signing the contract, we will contact you to propose a three-month time window during which our technicians will call to your site. The actual date and time of the call-out will then be arranged directly over the phone with a member of our service team about one week in advance of the visit.